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They were going to see if they could have one transferred from another store since they sold out of their non-Plus inventory several months ago. The current status on this is that I am awaiting a call from the B&N store I got the Plus from. They may not be as waterproof as the new GlowLight Plus, but I got the impression from our public library's reference librarian that they are otherwise quite suitable for what I need. Consequently, I am now in the process of following up on the end of my discussion with him in which he said he thought there were still some non-Plus GlowLights still available. He wasn't able to provide me much reassurance, however, that there would be a fix to it in the foreseeable future since, to use his words, "there were no updates that he was aware of on addressing the problem." This is a little too vague for me and makes me wonder if the problem will be fixed in my lifetime. ![]() After being bounced around among 4 support persons, I finally ended up talking with an "upper leveler" who admitted there was no ADE support of the GlowLight Plus. After confirming with our local public library's reference librarian that I was doing nothing wrong with the ADE application, I also ended up calling B&N like Lizo18.
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